I found Mercatox because they were one of the few that had some coins I wanted to buy but have since given up out of both frustration and lack of trust. Unfortunately in traditional form these smaller exchanges are usually broken or worse, some are often unreliable or outright scams.
The first notice I saw was a warning of “not to deposit to old BTC addresses due to security issues”. It is good to warn your users but why couldn’t they secure their own wallet?
So why not send some ETH? Oops it’s not working.
Dogecoin is “Not Available”
LTC is “Under Maintenance”.
So basically you have an exchange that isn’t working from the start and can’t accept deposits.
That’s when I clicked the “Logout” button as fast as I could, never to return to Mercatox. I’d rather not deal with the myriad of other issues that are the symptom of problems at the front end. This is also because in the cryptoworld 9/10 companies will never help you no matter what (eg. missing coins, deposits, withdrawals) good luck unless you sue them (if you can find them since most are anonymous without real contact information or ownership).