Why I Didn’t Get In On QASH Coin from Quoine/Liquid ICO

I actually saw this ICO days before but got very frustrated why it was so complicated.  I still struggle to figure out what’s what with so many terms and names behind this project.

To break it down they are the following as I understand it.

  1. Quoine is the name of the company at Quoine.com
  2. QASH Coin is the name of their token
  3. Liquid is the name of their trading platform at https://liquid.plus ….no clue what it is for
  4. Qryptos is actually the name of their trading site (all of this is super confusing and extremely frustrating in my opinion-it would be very easy for a phishing attack to be successful when these companies have several different sites and names associated with a project)

What initially stopped me from even getting in was the fact they force you to signup for their exchange and want your ID so I didn’t complete it.

However with their fantastic marketing of the ICO following I did proceed and one thing I give them is that my ID was approved fast (I believe within a day or less).  However they were advertising an ICO that was over which wasn’t at all clear until after poking around their site.  I couldn’t understand why I couldn’t buy the coins (this is not a normal ICO where you just send coins to a certain address).

The most confusing thing is that there was still an ICO section that made it look like you could buy the tokens which never worked.

Qryptos-QASH-ICO-Fail

I eventually assumed I needed BTC to buy their coin but that didn’t work either.

Then I e-mailed their support (like most Crypto teams/ICOs/Companies they never replied to this day).

Quoine-No-Support

That’s not entirely true though they have been sending me SPAM happily and even an angry e-mail about the issue being ignored before was ignored by the person sending the SPAM.  To me it’s absolute confirmation that this company doesn’t care about its users or investors.

Quoine-No-Support1

Their system

In all honesty their exchange worked fairly well outside of the ICO fail.  When I went to withdraw my BTC I was a bit miffed at how there was some delay for security reasons they said which seemed to imply human intervention was required to release my funds.  This makes me worry that you could run into a situation where your funds could be held.   With this company being from Japan I don’t trust it because I was thinking Mt. Gox bad (the famous Bitcoin scam/heist of a large Japanese trading site).  It is also weird that their address is in Singapore but it is a Japanese company.

I think this is the “typical ICO” which I will definitely avoid.  I’m certain I am not the only upset and frustrated investor with how these companies treat their investors.  To me it screams of arrogance and simply not caring/poor customer service that you could send large amounts of money and they won’t even give you an answer or any help at all.

And for that reason I don’t really trust their system or their company if they can just ignore you like that.  What if you are using their exchange and something else goes wrong such as your coins going missing or a withdrawal that doesn’t work? I’d expect there would be no response just like the issue I had with their ICO.

In terms of performance their coin has done quite well, it would have been a good investment if I could have only purchased their coins but it wasn’t meant to be.

The future of this company is unclear like many in this industry and it will depend on their service (or lack of it) which I suspect will do many exchanges and crypto companies in the coming years.